Help & Support
Frequently Asked Questions (FAQ)
Welcome to our help center. Find quick answers about our custom apparel collection, volume discounts, turnaround times, and delivery schedules.
📦 Orders & Customization FAQ
How do I submit my design or artwork for printing? ▼
You can upload your high-resolution files (PNG, SVG, or vector PDF with transparent background) directly on the product customizer page. We recommend 300 DPI resolution for maximum print clarity.
Do you offer bulk order discounts? ▼
Yes! We offer tiered volume pricing for bulk custom print orders. Check our bulk pricing calculator on product pages or reach out to us for a custom quote.
🎨 Printing & Quality Standards
What printing technique do you use? ▼
We utilize state-of-the-art Direct-to-Film (DTF) transfer printing technology. This ensures ultra-vibrant colors, sharp line details, and excellent wash durability across light and dark garments.
How should I wash my custom printed t-shirts? ▼
Turn the garment inside out, machine wash cold with mild detergent, and tumble dry low or hang dry. Avoid direct ironing over the printed area.
🚚 Shipping & Returns Policy
How long will it take to get my package? ▼
